Google Workspace

Nine clinics onto Google Workspace with sharing under control

Nine sites, a mix of consumer Gmail accounts and an old IMAP host, and patient-adjacent documents on personal Drive accounts.

Client
Multi-site clinic group
Sector
Healthcare
Year
2024
9
Sites consolidated
310
Accounts migrated
2,100+
Public links revoked

Engagement

Stack involved

  • Google Workspace
  • Cloud Identity
  • GAM
  • Chrome Enterprise

The situation

Clinical administrators had been using personal Gmail accounts alongside a legacy IMAP host. Documents containing patient details were shared with "anyone with the link", and there was no way to remove access when a staff member left.

What we did

  1. 01

    Cloud Identity and organisational units mapped to sites and roles before any mailbox moved.

  2. 02

    Mail and Drive migrated from consumer accounts and the IMAP host into a single managed tenant.

  3. 03

    Full audit of link-based sharing, with over 2,100 public links revoked or scoped to named groups.

  4. 04

    2-Step Verification enforced across all accounts with documented recovery paths for shared clinic devices.

  5. 05

    Shared drives restructured by clinic and function, ending personal ownership of operational documents.

The outcome

All nine sites now run on one managed tenant with enforced 2SV. Offboarding removes access in a single step, and public link exposure went from unmeasured to zero at handover with a monthly report to keep it that way.

Service used Google Workspace

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