Microsoft Partner

Migrations · Managed IT · Microsoft 365 · Automation

Move your
mailboxes
without the outage.

Queue Bytes plans, moves and supports the systems your business actually runs on — then stays to look after them. Cutovers measured in minutes, with a reconciliation report at the end.

  • Fixed-price after discovery
  • Documented rollback plan
  • Written reconciliation report
cutover — acme-logistics live

$ qb migrate --plan acme-cutover.yml

  • Pre-stage complete 41,208 items
  • MX TTL lowered 300s
  • Delta sync 00:04:12
  • Mail flow verified 12/12 routes
  • Reconciliation 240/240 mailboxes
  • Cutover complete 18m 04s
Illustrative run. Every migration ships with a report like this.

Mailboxes migrated

0 +

across 90+ cutovers

Median cutover window

0 min

pre-staged sync

Tenants under management

0

M365 and Workspace

Monitored uptime

0 %

trailing 12 months

Figures are placeholders pending Queue Bytes sign-off.

  • Email migration
  • Microsoft 365
  • Managed IT support
  • Google Workspace
  • Security audits
  • AI automation
  • Email marketing
  • Custom apps
  • Social media
  • Web development
  • ERP & CRM
  • Deliverability
  • Identity & access

Microsoft Partner

Solutions Partner — designation to confirm

We build on the Microsoft stack daily — Entra ID, Exchange Online, Intune, Purview and Defender — and hold partner status with Microsoft.

  • Microsoft Partner Modern Work & Security
  • Google Cloud Partner Workspace deployment
  • Cyber Essentials Certification in progress
  • ISO 27001 Aligned practices
  • CIS Benchmarks Audit methodology

Accreditations are placeholders — confirm each designation and remove any not held.

Where IT actually breaks

It is rarely the technology.

Almost every problem we are called in for started as a process nobody owned. These five come up in most discovery calls.

  • The migration that took the whole weekend

    Pre-staged sync moves the bulk of the data days ahead. The window itself carries the delta, which is why it is measured in minutes.

  • The ticket that gets closed and reopened every month

    Recurring tickets get a root-cause review rather than another reclose. Fixing the cause is cheaper than answering it eleven more times.

  • The leaver who still has access

    Joiner/leaver runs from a runbook tied to your HR process, with an access report you can hand to an auditor without preparing it first.

  • The backup nobody has ever restored

    Restores are tested on a schedule and the results are written down. An untested backup is a hypothesis, not a safety net.

  • The tenant configured in a hurry three years ago

    A scored audit against CIS benchmarks, with findings rated by risk and effort — and staged remediation so nothing breaks on rollout.

How an engagement runs

Assess, plan, execute, support.

The same four phases whether it is a 40-mailbox migration or an ERP rollout. Only the duration changes.

  1. 01

    Assess

    We map what you actually have — not what the documentation claims. Mailboxes, identities, devices, licences, integrations, and the undocumented thing one person keeps running.

    Output: environment map, risk list, fixed-price proposal.

  2. 02

    Plan

    A written plan with the cutover window, the rollback trigger, and who is on the bridge. Agreed before anything is touched, so nobody improvises at 11pm.

    Output: runbook, comms templates, rollback criteria.

  3. 03

    Execute

    Pre-staging runs for days in the background. The window itself carries only the delta, and every step is checked off against the runbook as it completes.

    Output: live status channel, step-by-step verification log.

  4. 04

    Support

    Hypercare through the first full working week, then either a documented handover to your team or an ongoing support agreement. Your choice, made with real information.

    Output: reconciliation report, documentation, handover session.

“The cutover happened while we were closed and the only thing anyone noticed on Monday was that they had to sign in again. That was the whole disruption.”

Operations Director · Logistics group, 240 staff

Selected work

Eight engagements, with the numbers.

Anonymised where the client asked, but the sequence, the constraints and the figures are the real ones.

All case studies
  1. 01 Logistics & transport 2025

    240 mailboxes off ageing Exchange in a single weekend

    An on-premises Exchange 2013 server past end of support, six depots, and a dispatch system hard-wired to the old SMTP relay.

    • Exchange 2013
    • Exchange Online
    • Entra Connect
    Mailboxes migrated
    240

    Mailboxes migrated

    Cutover window
    18 min

    Cutover window

    Lost items at reconciliation
    0

    Lost items at reconciliation

  2. 02 Legal & accounting 2025

    A tenant audit that found eleven years of accumulated access

    A Microsoft 365 tenant set up in a hurry, grown through two acquisitions, and never reviewed against a benchmark.

    • Entra ID
    • Conditional Access
    • Purview
    Findings, risk-rated
    34

    Findings, risk-rated

    Stale admin accounts closed
    9

    Stale admin accounts closed

    Secure Score improvement
    41%

    Secure Score improvement

  3. 03 Healthcare 2024

    Nine clinics onto Google Workspace with sharing under control

    Nine sites, a mix of consumer Gmail accounts and an old IMAP host, and patient-adjacent documents on personal Drive accounts.

    • Google Workspace
    • Cloud Identity
    • GAM
    Sites consolidated
    9

    Sites consolidated

    Accounts migrated
    310

    Accounts migrated

    Public links revoked
    2,100+

    Public links revoked

  4. 04 Distribution 2026

    Supplier invoices out of the inbox and into the ledger

    Three staff spent most of each morning rekeying supplier invoices from PDFs and email bodies into the accounting system.

    • Claude API
    • Python
    • Power Automate
    Manual work removed weekly
    ~22 hrs

    Manual work removed weekly

    Straight-through processing
    94%

    Straight-through processing

    Decisions logged for audit
    100%

    Decisions logged for audit

  5. 05 Construction & property 2025

    A field app that works in a basement plant room

    Engineers recorded jobs on paper because the existing web portal was unusable without a signal — and plant rooms have no signal.

    • React Native
    • TypeScript
    • SQLite
    Field engineers live
    68

    Field engineers live

    Jobs captured offline-first
    100%

    Jobs captured offline-first

    Faster to invoice
    3 days

    Faster to invoice

Sectors

Where we spend most of our time.

Not an exhaustive list — but these are the environments where we already know the compliance pressures and the seasonal calendar.

  • Professional services Legal, accounting, consulting
  • Healthcare Clinics, diagnostics, allied health
  • Logistics & transport Freight, warehousing, last mile
  • Construction & property Contractors, developers, facilities
  • Retail & e-commerce Multi-site and online
  • Manufacturing Discrete and process
  • Education Schools, training providers
  • Non-profit Charities, trusts, associations

Common questions

The things people ask on the first call.

If yours is not here, ask it directly — we would rather answer before you commit to anything.

How do you price work?

Projects are fixed-price after a paid discovery phase — we will not quote a migration blind. Support is a monthly per-user or per-device fee with the inclusions written out, so there are no surprise line items.

Do you work with businesses that already have an IT team?

Frequently. We take specialist projects — a migration, an audit, an integration — or the repetitive load, so internal staff can focus on the work only they can do.

What size of business do you work with?

Typically 20 to 500 staff. Below that, a full support agreement is often more than you need and we will say so. Above it, we usually work alongside an existing internal function.

How quickly can you start?

Discovery usually begins within a week or two. Migrations are scheduled around your business calendar — we would rather wait for the right weekend than force a cutover into a bad one.

Do we get locked into your tooling?

No. Documentation, source code, admin credentials and signing keys are yours. If you leave, you leave with a working handover — that is written into the agreement.

What if something goes wrong during a cutover?

There is a documented rollback path with agreed trigger criteria, decided before the window opens. If we hit a trigger we roll back and reschedule rather than improvising under pressure.

Tell us what is breaking.

A short call, an honest read on whether we are the right fit, and a fixed-price proposal after discovery. No obligation and no sales sequence afterwards.

Book a consultation hello@queuebytes.com

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